Role purpose
The Shop Technician provides general labour and production support throughout ENTECH’s facility.
The role is responsible for helping keep production areas clean, organized, supplied, and operating efficiently. Typical duties include cleaning, packing, preparing parts, moving materials, maintaining work areas, assisting production technicians, and completing other general shop tasks as assigned.
This is a hands-on position requiring reliability, attention to detail, a strong work ethic, and willingness to assist wherever needed.
What you will do
11 areas of responsibility. Open any to read the duties.
01 GENERAL PRODUCTION SUPPORT 7 duties
- Assist plating, masking, shipping, maintenance, and other departments as required.
- Prepare parts, materials, racks, carts, and work areas for production.
- Move parts between production operations as directed.
- Assist with loading and unloading carts, racks, containers, and production materials.
- Perform repetitive production-support tasks accurately and efficiently.
- Help maintain an orderly flow of work throughout the shop.
- Complete assigned tasks promptly and notify the Team Leader or Supervisor when work is finished.
02 PART CLEANING & PREPARATION 6 duties
- Clean and prepare customer parts according to approved instructions.
- Perform manual cleaning, wiping, washing, rinsing, drying, or other preparation tasks as assigned.
- Assist with basic surface preparation where trained.
- Remove packaging, protective materials, labels, or residue where required.
- Handle customer parts carefully to prevent damage, contamination, or mixing.
- Maintain proper identification and separation of customer parts.
03 PACKING & FINISHED-PART SUPPORT 7 duties
- Assist with packaging completed customer parts.
- Wrap, protect, and package parts according to company or customer requirements.
- Use appropriate protective materials to prevent scratches or shipping damage.
- Count and verify quantities when instructed.
- Assist with preparation of boxes, containers, pallets, and shipping materials.
- Maintain clean packaging areas and supplies.
- Escalate damaged or questionable parts before packaging.
04 CLEANING & HOUSEKEEPING 8 duties
- Sweep and mop production floors.
- Clean workstations, carts, racks, tables, and shop equipment.
- Remove garbage, recycling, used packaging, and approved production waste.
- Keep aisles and emergency access areas clear.
- Clean spills according to approved procedures.
- Maintain clean and organized common production areas.
- Assist with scheduled deeper cleaning of production equipment and work areas.
- Maintain housekeeping continuously throughout the shift rather than waiting until the end of the day.
05 MATERIAL HANDLING & SHOP ORGANIZATION 7 duties
- Move materials, parts, supplies, and equipment safely throughout the facility.
- Organize production supplies and materials in designated locations.
- Keep carts, bins, racks, pallets, and containers organized.
- Restock commonly used production supplies.
- Notify the appropriate supervisor when supplies are low.
- Assist with receiving or moving incoming materials when required.
- Maintain proper storage and identification of production materials.
06 PRODUCTION DOCUMENTATION & ERP SUPPORT 6 duties
- Complete required production documentation for assigned tasks.
- Record completed production steps in the ERP system when trained and required.
- Ensure work is not marked complete until the physical task has actually been performed.
- Maintain job identification and traceability.
- Report missing, incorrect, or unclear paperwork to the Team Leader or Floor Supervisor.
- Follow instructions relating to routers, travellers, work orders, and job documentation.
07 EQUIPMENT, TOOLS & SHOP SUPPORT 5 duties
- Properly use basic hand tools and production equipment for which training has been provided.
- Clean and return tools to their designated locations after use.
- Assist with cleaning racks, tooling, carts, tanks, fixtures, and other production equipment when instructed.
- Report damaged tools, carts, equipment, or unsafe conditions promptly.
- Do not operate specialized equipment without appropriate training and authorization.
08 SAFETY 7 duties
- Follow all PPE requirements.
- Follow WHMIS and chemical-safety requirements applicable to assigned work.
- Follow instructions relating to chemical areas, hot tanks, hoists, forklifts, and other shop hazards.
- Immediately report spills, leaks, injuries, near misses, or unsafe conditions.
- Never bypass guards or safety procedures.
- Use proper lifting and material-handling techniques.
- Ask for assistance when a task cannot be completed safely by one person.
09 SUPPORTING OTHER DEPARTMENTS 12 duties
Shop Technicians may be assigned to assist with:
- Masking and demasking
- Racking and unracking
- Part preparation
- Packaging
- Shipping and receiving
- Cleaning production equipment
- Organizing materials
- Basic maintenance-support tasks
- Yard or facility cleanup
- Inventory organization
- Production projects
- Other reasonable duties required to support operations
Employees must be trained before performing specialized or higher-risk tasks.
10 TRAINING & DEVELOPMENT 7 duties
- Complete required company and safety training.
- Learn basic production processes and terminology.
- Develop skills in plating, masking, inspection, shipping, or other areas where appropriate.
- Follow coaching from Team Leaders and supervisors.
- Ask questions when instructions are unclear.
- Demonstrate willingness to learn additional production responsibilities.
- Work toward advancement into more skilled production positions where ability and interest are demonstrated.
11 ATTENDANCE, PRODUCTIVITY & ACCOUNTABILITY 9 duties
- Maintain reliable attendance and punctuality.
- Arrive ready to work at the scheduled start time.
- Maintain a productive pace throughout the shift.
- Follow assigned priorities and instructions.
- Complete assigned tasks without repeated reminders.
- Notify a supervisor promptly when a task cannot be completed.
- Maintain respectful and professional conduct.
- Take responsibility for the quality and completeness of assigned work.
- Be willing to assist in different areas of the facility based on operational needs.
Key performance expectations
The Shop Technician is expected to:
- Maintain strong attendance and punctuality.
- Complete assigned work accurately and efficiently.
- Keep production areas clean and organized.
- Handle customer parts carefully.
- Maintain good safety practices.
- Follow instructions and established procedures.
- Support production needs with a positive and cooperative attitude.
- Maintain appropriate productivity throughout the workday.
- Complete required ERP and production documentation accurately.
- Demonstrate initiative when assigned work is complete.
- Develop additional production skills over time.