Team Leader (Plating)

• Perform electroless nickel plating and related production operations.
• Prepare, rack, mask, clean, activate, process, rinse, and handle customer parts according to approved procedures.
• Set up jobs according to routers, drawings, specifications, and work instructions.
• Ensure proper use of plating tanks, racks, tooling, pumps, filtration systems, and production equipment.
• Monitor jobs while in process and respond appropriately to abnormal conditions.
• Maintain proper handling and protection of customer parts throughout production.
• Support complex or high-priority plating jobs as required.

• Provide day-to-day direction and support to assigned plating technicians.
• Help communicate production priorities and job requirements.
• Ensure technicians understand the work assigned to them.
• Monitor progress and help keep jobs moving through production.
• Assist less-experienced technicians with plating methods and job setup.
• Reinforce expectations relating to productivity, workmanship, safety, and documentation.
• Identify employee performance or training concerns and communicate them to the Floor Supervisor or Production Manager.
• Lead by example in attendance, productivity, workmanship, and professional conduct.

The Team Leader provides operational guidance but does not replace the formal supervisory authority of the Floor Supervisor or Production Manager.

• Perform inspections as trained and authorized.
• Conduct visual inspections of plated parts for defects, damage, coverage, appearance, and workmanship.
• Perform coating-thickness measurements using approved equipment where qualified.
• Perform dimensional or other routine inspections where required and trained.
• Verify parts meet applicable workmanship and customer requirements before advancing to the next production stage.
• Record inspection results accurately in the required documentation or ERP system.
• Identify and segregate suspected nonconforming product.
• Immediately escalate questionable or nonconforming product to QC/QA.
• Do not independently disposition nonconforming material unless specifically authorized.
• Support QC personnel with inspection activities when production volume requires additional assistance.

• Ensure production steps are properly recorded as work is completed.
• Complete required ERP transactions accurately and on time.
• Ensure job quantities, process steps, and production status reflect actual shop-floor activity.
• Complete required paper or electronic production records.
• Verify assigned technicians complete required production documentation.
• Identify missing or incorrect documentation before work advances.
• Maintain traceability of parts, routers, travellers, and production records.
• Escalate recurring ERP or documentation issues to the Floor Supervisor.

• Ensure work instructions and approved process requirements are followed.
• Verify required processing steps have been completed before jobs advance.
• Identify obvious process deviations or workmanship concerns.
• Stop and escalate work when product quality may be at risk.
• Support QC/R&D with plating investigations and technical troubleshooting.
• Support QA with containment or corrective-action activities where required.
• Help reduce production-caused rework, scrap, and repeat errors.
• Reinforce lessons learned from previous quality problems with other technicians.

• Maintain awareness of assigned job priorities and due dates.
• Help organize work within the assigned production area.
• Identify delays, equipment issues, or labour constraints affecting production.
• Inform the Floor Supervisor when jobs are at risk of delay.
• Assist with workload balancing between technicians.
• Support urgent or high-value customer work as directed.
• Ensure completed work is moved promptly to the next required operation.

• Assist with training new and developing plating technicians.
• Demonstrate correct plating, handling, masking, racking, and processing techniques.
• Train technicians on production documentation and ERP requirements.
• Provide practical coaching when errors or inefficient methods are observed.
• Communicate training needs to the Floor Supervisor.
• Support cross-training between plating processes and production activities.

• Follow and reinforce all PPE and safety requirements.
• Ensure chemicals and equipment are handled properly.
• Report spills, leaks, unsafe conditions, or equipment problems immediately.
• Maintain clean and organized production areas.
• Ensure racks, tooling, carts, hoses, and production equipment are stored appropriately.
• Support safe lifting and material-handling practices.
• Stop unsafe work and notify the appropriate supervisor.

• Inspect production tooling, racks, pumps, hoses, fixtures, and equipment before use.
• Report damaged or malfunctioning equipment promptly.
• Support Maintenance with information regarding recurring equipment problems.
• Use tooling and production equipment correctly to prevent unnecessary damage.
• Help identify opportunities for improved racks, fixtures, or production tooling.

• Communicate clearly with technicians, the Floor Supervisor, QC, and Production Management.
• Take ownership of assigned jobs through completion.
• Identify problems early and escalate them appropriately.
• Follow through on assigned tasks without repeated reminders.
• Demonstrate good judgment regarding when to solve a routine issue and when management or Quality involvement is required.
• Maintain a sense of urgency when customer delivery or product quality is at risk.